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سياسة الارجاع والاستبدال
- The exchange request can be submitted within 24 hours of receiving the item
- The request is submitted by calling the customer service number or through the social networks on the page
- The piece can be returned if the mistake is from our side or not the required piece
- The part can be replaced if it has a factory defect or is not within the agreed specifications
- The piece can be replaced if it does not fit the house and the transportation costs are on the customer
- The customer must deliver the replaced or returned part within a period of 24 hours and the piece must be delivered in the same condition as delivery
- The piece can be exchanged for another piece with the same value or the highest price with the payment of the price difference
- If the replaced piece is the lowest price, the price difference remains in the customer's account and the remaining amount will not be refunded
- The company has the right to refuse to exchange in the event of any violation of the return and exchange conditions
